Privacy and

personal data

protection policy

This Privacy and Personal Data Protection Policy defines how the Site collects, uses, stores and transmits Data provided by Users or collected by the Site from Users.

The company Yogasita, SAS with capital of 3,530 euros, registered with the RCS of Paris under the n ° 892937087, whose address is 10 rue de Penthièvre in Paris (75008) and the email address, Jérôme Tavernier is the data controller.

Use of the Site and the provision of the Service entail the collection and processing by the Site of Users’ personal data. Data collection is carried out on the Site, the mobile application and by telephone.

The Site undertakes to collect and use User Data in strict compliance with French data protection law, in particular the provisions of the Data Protection Act and those of the European Regulation on the Protection of Personal Data (RGPD ).

By using the Site, Users agree that their Data will be processed in the manner and for the purposes indicated herein. The Service cannot be provided in the absence of provision by the User of a mandatory data field.

Users are presumed to have read and understood this Privacy and Personal Data Protection Policy, and accept it by checking the box provided in this

The Privacy and Data Protection Policy is available on the site at all times, and can also be downloaded and printed from the Site.

The Site may contain links to other websites of people, companies or organizations. The Site is in no way responsible for the content of these sites or for their Privacy and Data Protection Policy.

As soon as Users visit these third-party websites, they are likely to collect User Data. Consequently, Users are invited to read the general conditions of use, as well as the confidentiality policy and any other document of third-party websites.

1 / The collection of personal data

The Site is likely to collect personal data from any User browsing, consulting and / or registering on the Site.

This collection takes place when the User:

subscribes to newsletters or alerts offered by Yogasita
places an Order;
contact Yogasita Customer Service by any means of communication made available to them;
participates in a promotional game / competition;
browse the Site and view articles;
write a comment or review on an article;
completes an information entry form, questionnaires on the Site
calls the telephone number indicated on the Site and requests an intervention

The data that may be collected are as follows:

When making contact (by phone, diagnostic request on the Site):

First Name, Last Name, Email Address, Phone, Address, City, Postal Code, Floor, Problem Information.

When ordering (online form on the Site, order by phone):

First Name, Last Name, Email Address, Phone, Address, City, Postal Code, Floor, Problem Information.

2 / The use of personal data

The personal data collected from Users is intended to make the Service available through the Site, to improve them and to maintain a secure environment.

More specifically, the data collected is necessary for the following processing:

Access and use of the Site by the User,
Management of the operation and optimization of the Site,
Customer relationship management (phone, chat, email)
Customer satisfaction management (collection of notes on the Service, user experience)
Implementation of user assistance,
Sending targeted commercial offers by email, mobile notifications, social networks, other websites or any other medium;
Management of any disputes with Users,
Sending commercial and advertising information based on User preferences.
3 / Cookies

3.1. Definition

A cookie is a small text file that is placed or stored on your terminal (computer, tablet or mobile device) when you visit a website. Cookies allow a site to recognize you, help you navigate from page to page on a website, provide secure connections and remember your preferences on your next visit. The Site uses the use of cookies in order to recognize the User (customer or not) when connecting to the Site.

3.2. Deleting cookies

The User can deactivate the cookies stored on his terminal at any time. For this,

All he has to do is select the appropriate parameters in his browser.

However, this deactivation will have the consequence of preventing access to certain features of the Site allowing the personalization of the services offered by the Site.

3.3. The different types of cookies used

Strictly necessary cookies: these cookies allow you to browse the Site and are essential for the Site to function properly. Their deactivation will cause difficulties in the use of the Site and will have the consequence of preventing access to certain features.
Functional cookies: these cookies allow you to remember your preferences and your choices in order to personalize your experience on the Site.
Performance and statistical cookies: these cookies collect information on how Users use the Site (number of visits, number of pages viewed, visitor activity) via Google Analytics and Facebook analysis tools. These cookies also allow us to identify and solve problems with the functioning of the Site and to improve it.
Advertising cookies: these cookies record information to send you personalized advertising tailored to your interests. They also help us to count the activity of our advertising spaces, to measure the audience, etc …). For example, cookies related to operations relating to targeted advertising, social network trackers generated by sharing buttons on social networks such as Facebook, Twitter, Pinterest, Youtube, Google +, Instagram (social plugins).
Partner cookies: these cookies placed on the terminal by partner companies make it possible to identify the pages viewed on the Site and to collect navigation data in order to personalize the advertising offer that is sent to the User outside the Site. As part of this type of advertising partnership, the Site may be required to transmit to the partner data concerning the pages viewed by the User while browsing the site as well as the nature of his purchases. The User can refuse these cookies at any time by selecting the appropriate settings in his browser. This refusal will result in preventing access to certain features offered by the Site’s partner companies;
Social network buttons: the Site provides Internet users with sharing buttons such as Facebook, Twitter (see paragraph “Social network plugins” below).
3.4. Managing cookies

For the management of cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to modify your preferences in terms of cookies.

Disabling cookies via the main browsers:

Internet explorer

In the “Tools” menu, select “Internet Options”
2) Then click on the “Confidentiality” tab

3) Click on the “Advanced” button to bring up the “Advanced privacy settings” window.

4) Then check the box “Ignore automatic management of cookies”, then select “Refuse” and save your preferences by clicking “OK”.

Mozilla Firefox

In the menu at the top of the page click on “Tools”, then “Options”
Select the “Privacy” tab
Configure the “Storage rules” menu, click on “use personalized settings for history”
Uncheck the box “accept third-party cookies” and save your preferences by clicking “OK”.
Google chrome

In the menu, click on “Settings” then on “Show advanced settings”
Select the “Confidentiality” tab then the “Content settings” menu.
Check the box “Block cookies and data from third-party sites” and save your preferences by clicking “OK”.


1) In the menu at the top of the page, click on “Safari”, then “Preferences”

Click on the “Confidentiality” tab
Uncheck the “Accept cookies” box and save your preferences.

Deactivation via an interprofessional platform

You can also connect to the Youronlinechoices site, offered by digital advertising professionals grouped within the European association EDAA (European Digital Advertising Alliance) and managed in France by the Interactive Advertising Bureau France. This European platform is shared by hundreds of Internet advertising professionals and constitutes a centralized interface allowing you to express your refusal or your acceptance of cookies that may be used in order to adapt them to the navigation of your terminal. advertisements likely to be displayed there:

The Company informs the User that this procedure does not prevent

will not prevent the display of advertisements on the websites you visit. It will only block technologies that allow ads to be tailored to your interests.

Cookie management module

Web Beacons

The Site uses web beacons on certain pages of the Site which allow the number of visitors to the page to be counted. These web beacons may be used with some of our business partners, in particular to measure and improve the effectiveness of certain advertisements. The information collected via these web beacons is anonymous and makes it possible to know the frequentation of certain pages of the Site, in order to better assist the Users of the Site.


Social media plugins

The Site uses social network plugins such as Facebook, Twitter (hereinafter “Social Networks”). For example, if the User is connected to Facebook while browsing the Site, Facebook can directly link his visit to his Facebook user account even if the User has not used the share button. If the User interacts by means of plugins, for example by clicking on the “Like” button or by leaving a comment, the corresponding information will be transmitted and saved on a Facebook server. They will be published on the User’s Facebook account.

The Site does not manage the data collected by Social Networks via the buttons. The User must be aware of the policy relating to the protection of personal data published by the Social Networks concerned, in order to know the methods of processing and use of the data collected by the latter as well as the possible settings for which he disposes to protect his privacy. If the User does not want the Social Network to link the information collected through the Site to his Social Network user account, he must disconnect from the Social Network before consulting the Site.

4 / Data retention period

The Site retains the Data only for the time necessary for the operations for which it was collected and in compliance with the regulations in force.

The data retention period varies depending on the purpose of their collection:

The data necessary to carry out Orders made via the Site are kept as long as the User is likely to be able to place Orders, that is to say as long as the User has not expressed his intention to no longer see kept their personal data, in accordance with Article 5 hereof, for a period of 5 years from the last Order made by the User via the Site, date at the end of which personal data will be deleted.
Accounting documents and documents (purchase orders, invoices, etc.) are kept for 10 years, as accounting proof;
“Cookies” are kept for a maximum period of 13 months.
The recordings of telephone conversations with customer service are kept for a period of 6 months
5 / Implementation of User rights

Users have the following rights:

They can exercise their right of access to know their personal data,
In this case, before implementing this right, the Company may request proof of the identity of the User in order to verify its accuracy;

If the personal data held by the Site are inaccurate, they may request the updating of the information,
They may request the deletion of their personal data, in accordance with applicable data protection laws,
They have a right to portability allowing them to receive the data provided in a structured format, and to transmit it to another data controller,
They have a right of opposition allowing them to object to the processing of their Data for legitimate reasons.
The right to lodge a complaint with the services of the CNIL ( and the right to initiate an action before the courts if they consider that their rights do not have been respected.
These rights can be exercised with the company OZIO France which collected the data as follows:

By post, by writing to the following address:
IT Service 1 Rue de Stockholm 75008 PARIS, indicating your name, first name, address and email.

By electronic means:
All requests must be accompanied by an identity document.

The Company will send a response within 1 month of exercising the right. In certain cases, linked to the complexity of the request or the number of requests, this period may be extended by 2 months.

6 / Sharing personal data with third parties

Personal data may be shared with third-party companies in the following cases:

When the User publishes information accessible to the public in the comment area,
When the User authorizes the website of a third party to access his data,
When the Site uses the services of providers to provide user support and advertising, as well as providers of analytical solutions, chat service; it being specified that these service providers have limited access to user data in the context of the performance of these services and have a contractual obligation to use them in accordance with the applicable regulations on the protection of personal data ,
If required by law, the Site may transmit data to respond to claims made against the Site and comply with administrative and legal procedures,
If the Site is involved in a merger, acquisition, transfer of assets or bankruptcy proceedings, it may be required to transfer or share all or part of its assets, including personal data. In this case, Users would be informed, before the personal data is transferred to a third party
7 / Security and confidentiality

The Site implements organizational, technical, software and physical digital security measures in accordance with the rules of the art to protect personal data against alteration, destruction and unauthorized access.

However, it should be noted that the internet is not a completely secure environment. The Site cannot guarantee the security of the transmission and storage of information on the Internet.